This policy only applies to information collected while you are on the Web Site. For more information on how the Web Site may redirect you to other web sites, please see the Links and Redirection to Third Party Sites section below.
Information We Collect
We collect and store information that you voluntarily provide to us as well as data related to your Web Site visit and usage.
We collect personally identifiable information (including, but not limited to, name, address and phone number) that is voluntarily provided to us by you. For example, you voluntarily provide personally identifiable information when you send us an email, use certain features of the Web Site such as registering for My RE/MAX or the “Contact an Agent” feature or participate in a survey or sweepstakes.
In addition, during your visit we automatically collect certain aggregate information related to your Web Site visit. Aggregate information is non-personally identifiable or anonymous information about you, including the date and time of your visit, your IP address, your computer browser information, the Internet address that you visited prior to and after reaching the Web Site, the name of the domain and host you used to access the Internet, and the features of our Web Site which you accessed.
How We Use Information
We use collected information to make available and to improve our high standard of reliable services. We use such information to:
* respond to inquiries or service requests and monitor such responses;
* provide information about and market our products or services or those of the RE/MAX franchise network of independently owned offices and their affiliated independent real estate agents;
* resolve problems; and
* manage the Web Site and assess its usage.
Disclosure of Information
When you search for a property, we will redirect you to the site of an independently owned and operated RE/MAX franchise office and provide information you have submitted to us, including the parameters of the search, and if you have registered, your contact information, to that office. Similarly, if you request to be contacted by an agent or office or otherwise request information from us, we will disclose the personally identifiable information you provide to appropriate affiliates of RE/MAX to satisfy your request.
We do not sell or rent personally identifiable information to third parties who are not affiliates of the RE/MAX franchise network. We may disclose personally identifiable information to appropriate affiliates of RE/MAX, including strategic alliance affiliates and third party service providers, to respond to a request for service or to provide information about available products or services.
We may share aggregate (non-personally identifiable) information with certain third parties such as advertisers, national industry organizations, and prospective affiliates. In addition, we reserve the right to disclose aggregate information and personally identifiable information to third parties as required or permitted by law and when we believe that disclosure is necessary to protect our rights.
Links and Redirection to Third Party Sites
The Web Site contains links to third party web sites and may redirect you to third party web sites.(“Third Party Sites”) These include sites of:
* regional RE/MAX sub-franchisors, many of which are independent of RE/MAX, LLC;
* independently owned and operated RE/MAX franchise offices;
* independent RE/MAX sales associates affiliated with RE/MAX franchise offices; and
* service providers who have a relationship with RE/MAX, LLC, some of whom are permitted to display a RE/MAX logo pursuant to a co-branding agreement.
Third Party Sites are not under the control of RE/MAX, LLC, and RE/MAX, LLC is not responsible for such Third Party Sites, including without limitation the accuracy, sufficiency, correctness, reliability, veracity, completeness, or timeliness thereof, any link contained therein, or any changes or updates thereto. The inclusion or access to Third Party Sites does not imply an endorsement thereof by RE/MAX, LLC, or of the provider of such content or services, or of any third party web site. RE/MAX, LLC reserves the right to terminate any link or linking program at any time.
This Web site is not directed toward children, and we do not knowingly collect information from children.
Effective Date; Policy Changes
Lost or Stolen Information
You must promptly notify us if you become aware that any information provided by or submitted to this Web Site is lost, stolen, or used without permission.
Limitation of Liability
UNDER NO CIRCUMSTANCES SHALL RE/MAX, LLC BE LIABLE FOR ANY DAMAGES (INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, CONSEQUENTIAL, LOST PROFITS OR LOST REVENUE) THAT RESULT FROM THE USE OF THE INFORMATION OR MATERIALS ON THIS WEB SITE, EVEN IF RE/MAX, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
This policy is governed by the laws of the State of Colorado without giving effect to any principles of conflict of law.
To contact us with your questions or comments regarding this policy or the information collection and dissemination practices of this Web Site, please email us at firstname.lastname@example.org.
All trademarks, service marks, and other proprietary materials herein are the property of RE/MAX, LLC. 2010. All rights reserved.