Back in the darkest days of the economic crisis, few people had anything good to say about the nation’s biggest banks, least of all small-business owners. The big banks took federal bailout money, if in some cases reluctantly, and then faced accusations of being stingy with all of that capital. Even some business owners with longstanding banking relationships reported difficulty getting new loans. Others claimed their banks had dropped them altogether.
Peter DaSilva for The New York Times
Marc Bernstein and Douglas Case, the Wells Fargo’s two top executives for small-business lending, say criticism of the bank is misplaced.