What went wrong with mortgage aid?

WASHINGTON – Dec. 12, 2011 – Steven and Lisa Maultsby lost their Mississippi home to foreclosure this year. At the time, they thought they were being reviewed for a loan modification through the U.S. government’s foreclosure-prevention program. A Realtor knocking on their door to tell them to vacate told them otherwise.

“I’m bitter,” says Steven Maultsby, 51, who works with undersea robots in the oil industry. “We did everything they told us to do.”

The Maultsbys are angry not only at their mortgage company, but also at the government, and they’re two voices among a discontented chorus.

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