Zillow Group sued for inaccessible website

BOSTON – April 19, 2019 – Two visually impaired Massachusetts women filed a lawsuit against Zillow group (Fredericka Nellon and Sofia Montano vs. Zillow Group Inc.) claiming that their websites violate Title III of the Americans with Disabilities Act (ADA).

The women use “screen reader programs” – tools that help the visually impaired read websites. However, they claim Zillow Group includes elements on webpages that screen readers cannot read, making those elements inaccessible to visitors with vision problems. A website image that is clickable, for example, would not be readable for the visually impaired if it does not also have a text element that a screen reader recognizes.

The Zillow Group lawsuit includes a number of the company’s websites, including zillow.com, trulia.com, hotpads.com, nakedapartments.com, realestate.com, outeast.com and zillowhomeloans.com.

Source:  © 2019 Florida Realtors®

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